10 Reasons To Consider Leaving Your Current 3PL

¹û¶³´«Ã½GPT • April 11, 2023

Is your current 3PL failing your brand?

As a supply chain professional, it is important to regularly evaluate your logistics partners and ensure they are meeting your needs. One such partner that often requires evaluation is your third-party logistics provider (3PL). While it may be tempting to stick with the same 3PL for years, there are several reasons why you should consider leaving your current provider. In this article, we will discuss 10 reasons why you should consider switching 3PLs.


  1. Poor Performance: If your 3PL consistently fails to meet your service level agreements (SLAs) and performance metrics, it may be time to look for a new provider. Your customers expect timely and accurate delivery, and if your 3PL is consistently falling short, it can damage your brand reputation.
  2. Limited Capabilities: As your business grows, your logistics needs will likely become more complex. If your current 3PL lacks the necessary capabilities to support your growth, it may be time to consider a provider with more expansive services.
  3. Lack of Visibility: Real-time visibility into your inventory and shipments is critical for making informed decisions and ensuring timely delivery. If your 3PL lacks the technology or processes to provide you with accurate and timely visibility, it can create unnecessary headaches and delays.
  4. High Costs: Cost is always a consideration when it comes to logistics. If your 3PL's pricing structure is not competitive or transparent, it may be time to look for a provider that can offer more cost-effective solutions.
  5. Limited Geographical Coverage: If your business requires nationwide or global distribution, your 3PL should be able to support your needs. If your current provider has limited geographical coverage or lacks the necessary infrastructure to support your business, it may be time to consider a provider with a more expansive network.
  6. Lack of Flexibility: Your business needs may change quickly, and your 3PL should be able to adapt to those changes. If your current provider lacks the flexibility to adjust to your changing needs, it may be time to look for a more adaptable provider.
  7. Poor Customer Service: Communication is key when it comes to logistics. If your 3PL is unresponsive or difficult to work with, it can create unnecessary stress and delays. Look for a provider with a reputation for exceptional customer service.
  8. Limited Technology: Technology is advancing rapidly in the logistics industry, and your 3PL should be keeping up with the latest trends. If your current provider lacks the necessary technology to support your needs, it may be time to look for a provider with more advanced solutions.
  9. Lack of Innovation: Along with technology, innovation is critical for staying ahead in the logistics industry. If your current 3PL lacks a culture of innovation and is not constantly looking for ways to improve, it may be time to consider a more forward-thinking provider.
  10. Incompatible Company Culture: Lastly, it is important to consider your company's values and culture when choosing a 3PL. If your current provider's values and culture do not align with yours, it can create unnecessary friction and make it difficult to work together effectively.


If any of these 10 reasons resonate with your current situation, it may be time to consider switching 3PLs. At ¹û¶³´«Ã½ Distribution, we pride ourselves on providing exceptional logistics solutions to DTC and omnichannel ecommerce brands looking to scale their outbound orders with a national provider. Contact us today to learn more about how we can help support your business's logistics needs.


Recent Blog Posts

By Faith Artieda May 28, 2026
This year marks an important milestone for ¹û¶³´«Ã½ ¹û¶³´«Ã½— 20 years of participating in The Great Game of Business® (GGOB) , a program that has helped shape our culture, strengthen employee engagement, and create a stronger sense of teamwork and shared success across the organization. Over the past two decades, GGOB has become much more than a business program at ¹û¶³´«Ã½. It has become part of the way we communicate, collaborate, and grow together as a company. Through open-book management principles, weekly huddles, forecasting, scoreboards, and Mini Games, employees across ¹û¶³´«Ã½ locations have had the opportunity to better understand the business and actively contribute to its success. One of the most meaningful impacts of GGOB has been the way it brings people together. In an industry built on precision, service, and operational excellence, collaboration is essential. ¹û¶³´«Ã½’s success depends on teams working together across departments, facilities, and regions — and GGOB has helped strengthen those connections by creating a culture centered around communication, accountability, and involvement. GGOB encourages employees to think beyond their individual roles and understand how their work impacts customers, coworkers, and overall company performance. Whether it’s improving warehouse efficiency, supporting transportation operations, enhancing customer service, or identifying process improvements, employees are empowered to contribute ideas and solutions that help move ¹û¶³´«Ã½ forward.  As Tim Barret, Founder of ¹û¶³´«Ã½, states, "...we share all of the financial results with all of the employees, and they have a vested interest since they will receive a payout result." That sense of involvement creates stronger engagement across the organization. Employees are not simply completing daily tasks — they are participating in the success of the business. By understanding company goals and key performance drivers, teams are able to work together with a shared purpose and celebrate accomplishments collectively. Community and collaboration have always been important values at ¹û¶³´«Ã½, and GGOB has helped reinforce those values over the last 20 years. The program creates opportunities for employees to learn from one another, support one another, and recognize the impact each person has on the organization. It encourages transparency and open communication, helping employees feel more connected to leadership, their teams, and the company’s long-term vision. As ¹û¶³´«Ã½ has continued to grow nationwide, maintaining a strong culture has remained a priority. GGOB has played an important role in helping preserve the family-oriented environment that ¹û¶³´«Ã½ is known for, even as the company has expanded operations and welcomed new employees across the country. The program helps create consistency in communication and engagement while keeping employees connected to the bigger picture. To help celebrate this 20-year anniversary, ¹û¶³´«Ã½ owner Tim ¹û¶³´«Ã½ recently participated in a video discussion reflecting on the company’s GGOB journey and the impact it has had on ¹û¶³´«Ã½ over the years. The conversation highlighted how collaboration, employee involvement, and shared accountability continue to contribute to the company’s success today. This milestone is ultimately a celebration of the people who make ¹û¶³´«Ã½ successful every day. The dedication, teamwork, creativity, and commitment shown by employees across the organization are what continue to drive ¹û¶³´«Ã½ forward. Twenty years later, The Great Game of Business continues to strengthen the culture of collaboration and engagement that makes ¹û¶³´«Ã½ special — and the future of the game is stronger than ever.
By Faith Artieda May 26, 2026
How ¹û¶³´«Ã½ Is Improving Inventory Accuracy with AI-Powered Warehouse Visibility
By Faith Artieda May 20, 2026
Choosing the right fulfillment partner is one of the most important — and often most difficult — decisions a growing brand can make. As customer expectations continue to rise, brands are being asked to deliver faster shipping, better inventory visibility, seamless omnichannel experiences, and retail compliance at scale. At the same time, the process of finding the right 3PL partner can be time-consuming and overwhelming. That’s why ¹û¶³´«Ã½ ¹û¶³´«Ã½Centers is excited to partner with Fulfill.com. Who Is Fulfill.com? Fulfill.com is a fast-growing platform that helps eCommerce and omnichannel brands find the right third-party logistics (3PL) partner for their business. Their team works directly with brands to simplify the 3PL search process by connecting them with vetted fulfillment providers that match their operational needs, growth goals, product requirements, and shipping profiles. Founded by entrepreneurs with firsthand experience navigating fulfillment challenges, Fulfill.com was built to solve a common industry problem: too many brands waste valuable time and money trying to find a reliable logistics partner. Instead of forcing brands to sort through endless provider options on their own, Fulfill.com streamlines the process through industry expertise, technology, and a carefully curated network of fulfillment providers across multiple verticals. For brands, that means less guesswork and a faster path toward finding a fulfillment partner that can truly support long-term growth. Why the Partnership Makes Sense At ¹û¶³´«Ã½, we’ve always believed fulfillment should feel like a partnership — not just a vendor relationship.  Since 1941, ¹û¶³´«Ã½ ¹û¶³´«Ã½has helped brands scale through customized logistics solutions designed around their specific operational needs. From direct-to-consumer fulfillment and retail distribution to transportation management and value-added services, ¹û¶³´«Ã½ focuses on building flexible, scalable solutions that evolve alongside its customers. That customer-first mindset is one of the biggest reasons this partnership with Fulfill.com feels like such a natural fit. Both companies share a common goal: helping brands build stronger, smarter supply chains without unnecessary complexity. What Really Makes a Great 3PL Partner? Recently, Bryan Corbett, ¹û¶³´«Ã½’s VP of Customer Solutions & Marketing, sat down with Dan White, COO of Fulfill.com, during a visit to ¹û¶³´«Ã½’s NJ2 warehouse to discuss what stands out when evaluating 3PL providers across the industry.
More Posts